Hospitable
Launch offer
Make every arrival personal.
JottoGo automatically turns the details already in each booking—guest names, special occasions, even the family dog—into personalized, printed welcome letters.
Give guests a thoughtful first impression without writing a single letter yourself—set it up once, and every booking after that happens automatically.
JottoGo connects to leading booking platforms — with more on the way.
- Email-to-print ready
- Privacy-first by design
Get your launch offer
JottoGo connects to leading booking platforms — with more on the way. Create your account to activate the offer — connect your booking platform when you're ready.
Built by a Hospitable host.
Hi, I'm Jamie. I built JottoGo after a year of refining welcome letters in my own short-term rental properties. I'd genuinely love your feedback—please don't hold back. If something feels confusing or frustrating, I'd love to hear about it.
— Jamie
What you can do with JottoGo
Explore how JottoGo helps you create thoughtful arrivals and prepare the team behind them, including:
- Connecting your booking platform
- Importing properties
- Creating your first Guest Jotto
- Creating Doggo Jottos for four-legged guests
- Setting up Crew To Do for booking-specific prep
- Printers (for those with email-to-print capable printers)
- Using the Crew Portal
Most hosts are creating their first Jotto and crew checklist in under 10 minutes.
Launch offer
Every new signup receives the same introductory offer — 90 days of Pro, free. Sign up by July 31 to claim it.
90 days of Pro, free — no credit card required. After day 90: 50% off your first 6 monthly invoices or 25% off your first annual invoice.
The impact of a personal welcome
What hosts — and their guests — are saying.
JottoGo has been a game changer for our hospitality business. It has helped us build trust and goodwill with our guests by making every stay feel more personal, while still giving us a systemized process that scales.
The personalized Guest Jottos create a warm first impression, and we love that we can extend that same thoughtful experience to guests traveling with their dogs through the Doggo Jotto.
Beyond the guest experience, JottoGo has also improved our operations. The Crew To Do cleaning notes provide our team with clear, consistent instructions, helping us maintain the high standards our guests expect. It’s one of those rare tools that elevates both the guest experience and the behind-the-scenes systems that make exceptional hospitality possible.
Jesse O’Brien
Hospitable host · Hilco
What self-check-in guests noticed
“Absolutely loved all the personalised notes and treats”
Kathryn
Airbnb guest · Snows Creek Retreat
“He even prepared a welcome letter just for our precious pet.”
Lim
Airbnb guest · Snows Creek Retreat
“We were also greeted with a selection of milk and a lovely welcoming gift for my wife’s birthday.”
Joel
Airbnb guest · Snows Creek Retreat
“Jay made our 40th Anniversary great with a lovely note waiting on the table for us and a bottle of bubbly in the fridge to celebrate with.”
Brian
Airbnb guest · Snows Creek Retreat
“The accommodation is beautifully presented, the minute we walked through the door we felt relaxed and cosy. The host was very lovely to deal with and made us feel welcome.”
Suzanne
Airbnb guest · Snows Creek Retreat
Connects with the booking platforms hosts already use
See all booking platforms →
From booking to print, automatically.
Three steps to systemize a personalized arrival without adding to your workload.
Set your property baseline
Add your property once. Configure your logo, tone, WiFi details, QR codes, and local touches. JottoGo locks in your brand standards so every letter looks perfectly formatted.
Property setup
Logo & branding
Tone of voice
Local recommendations
Pull the booking data
JottoGo continuously syncs with your connected booking platform. When a reservation approaches, it automatically extracts the guest’s name, dates, party size, and special-occasion notes to generate a custom, print-ready PDF.
Draft preview
Hello Sarah — welcome to The Creek House.
Congratulations on your 30th anniversary — we hope The Creek House makes the celebration even more special.
Warm & personal tone
Route to the printer
Choose your workflow. Send the finalized Jotto straight to an on-site smart printer (via email-to-print) for a hands-free setup, route it to your inbox for review, or you or your crew can control delivery manually via the Crew Portal.
Crew To Do · Tomorrow 3pm
Dog treats and birthday bubbles added
One system. Multiple ways to welcome.
A single booking automatically triggers the exact documents your property needs for that specific stay.
Guest Jotto
The flagship welcome letter. A beautifully formatted, personalized note waiting on the kitchen counter. It addresses the guest by name, acknowledges their specific reason for traveling, and delivers your essential property details.
Doggo Jotto
Welcome every member of the family. If the booking indicates a pet is joining, JottoGo generates an additional, customized welcome for the dog—a memorable moment that can also gently reinforce your pet rules.
Crew To Do & Portal
Your behind-the-scenes safeguard. The system turns each booking’s details into a "Today’s Priorities" checklist so your crew knows exactly when to leave out the anniversary wine or dog treats—via their printed pack or the mobile Crew Portal.
Goodwill isn’t a soft hospitality concept—it’s a buffer of forgiveness that protects your pricing power.
A printed welcome letter doesn’t just look nice—it changes how a stay begins.
As nightly rates rise, guests expect more—and you can’t buy a five-star "Value" rating with amenities alone. A personal, printed welcome earns goodwill the moment a guest walks in: it signals genuine care before the stay has even begun.
When small issues happen—as they sometimes do—guests who already feel cared for are often more forgiving. A thoughtful arrival builds that buffer before you need it—and helps protect your reviews along the way.
It’s one of those rare tools that elevates both the guest experience and the behind-the-scenes systems that make exceptional hospitality possible.
Jesse O’Brien · Hospitable host · Hilco
Simple, honest pricing
Compare plans — every new signup starts on Pro free for 90 days.
Launch offer
Every new signup receives the same introductory offer — 90 days of Pro, free. Sign up by July 31 to claim it.
90 days of Pro, free — no credit card required. After day 90: 50% off your first 6 monthly invoices or 25% off your first annual invoice.
Monthly
Yearly2 months free
1 Property
1100+
Most Popular
Cancel anytime — your plan stays active until the end of the billing period. Change plans via the billing portal.
90 days of Pro, free — no credit card required. After day 90: 50% off your first 6 monthly invoices or 25% off your first annual invoice.
Your guest data, strictly protected.
Deliver thoughtful personalization without invasive tracking on guest stays, data brokering, or training public AI models. We use limited Google Ads conversion measurement on our marketing site only — see our privacy policy for details.
What JottoGo uses
- Guest names and stay details securely synced from your booking platform
- Property settings you configure once (WiFi, breakfast, tone)
- Relevant message hints to personalize the Jotto (cleared after checkout)
What it never does
- No retained personal data: guest details are automatically purged at 11:59 PM on checkout day
- No data selling: we will never sell or share your guest data. Period.
- No public AI training: your guests’ private messages are never used to train public AI models
- No creepy ad tech on guest data: no Google Analytics, Facebook pixels, or retargeting audiences built from stays
Frequently asked questions
Everything you need to know about the launch offer.
Launch offer
Sign up by July 31 for 90 days Pro free. Once your account is created, your trial runs for 90 days from activation — your trial end date is not July 31.
Setup & team
Printing & delivery
Design & impact
Privacy & AI
Built by hosts, for hosts.
Essays on hosting, guest experience, and the thinking behind JottoGo.
1. 14 min read
Why Goodwill Is the Secret to Better Airbnb Reviews
Why personalization creates goodwill.
Read the article →
2. 4 min read
The Most Important Minute of Every Stay
Why timing shapes every guest’s perception.
Read the article →
3. 9 min read
Why Airbnb Guests Happily Pay Premium Prices
How goodwill becomes perceived value and better reviews.
Read the article →
Ready to shape JottoGo with us?
90 days of Pro, free
Every new signup receives the same introductory offer — 90 days of Pro, free. Sign up by July 31 to claim it.