Guesty
Works with Guesty, Hospitable, Uplisting, Beds24, Lodgify, Smoobu and Zeevou
You automated the check-in. The welcome is still missing.
For every booking, JottoGo prints a personal welcome, waiting on the counter before they put the bags down.
It reads your bookings, writes the letter and sends it to print. Set it up once per property; every arrival after that is handled.
- Free sample
- No account needed
What self-check-in cost
Goodwill is what you spend when something goes wrong.
You build it before you need it, or you don’t have it.
Self-check-in was a good deal for both sides. Guests arrive at midnight without apologizing for the hour; hosts stop driving across town to hand over a key. Nobody is asking to go back. But somewhere in that trade the welcome went too, not the handshake, which was always a little awkward, but the part where someone knew you were coming and had thought about it.
That part turns out to be worth something. As nightly rates rise, guests expect more, and you can’t buy a five-star Value rating with amenities alone. A letter waiting on the counter, with their names on it, says someone thought about this before they arrived.
Then, when something small goes wrong, as it sometimes does, a guest who already feels looked after is more likely to tell you than to tell everyone.
The impact of a personal welcome
What hosts, and their guests, are saying.
What the guests said
Thanks, Jay, for the note on the table and the bottle of sparkling wine in the fridge. That was so nice of you and quite a surprise.
One night was not enough for us and we were making plans to return as we drove out the drive.
Richard & Glenny
Guests at The Creek House
What a host says
JottoGo has been a game changer for our hospitality business. It has helped us build trust and goodwill with our guests by making every stay feel more personal, while still giving us a systemized process that scales.
The personalized Guest Jottos create a warm first impression, and we love that we can extend that same thoughtful experience to guests traveling with their dogs through the Doggo Jotto.
Beyond the guest experience, JottoGo has also improved our operations. The Crew To Do cleaning notes provide our team with clear, consistent instructions, helping us maintain the high standards our guests expect. It’s one of those rare tools that elevates both the guest experience and the behind-the-scenes systems that make exceptional hospitality possible.
Jesse O’Brien
Hospitable host · Hilco
Connects with the booking platforms hosts already use, with more on the way
See all booking platforms →
Arrivals Pack & Toolbox
Two packs. One account.
Use either pack independently, or both in the same account. Each is priced separately. Toolbox is free for everyone through 31 October 2026.
Arrivals Pack
A personal welcome and a prepared crew, for every arrival.
Guest Jotto · Doggo Jotto · Crew To Do
Toolbox
Practical tools for the property and the work around it.
Side Guide · ShoppoGo · Crew IOU · BookoGo · Snag Flag
What it costs
First 3 bookings free, per property. Then $3.00 per booking, capped at $15.00 per property per month. A month with no arrivals costs nothing.
Plus tax.
See pricingWhat happens to guest data
Guest details are purged automatically on checkout day. Never sold, never used to train public AI models, never built into ad audiences.
Read the privacy policyCommon questions
Everything you need to know before your first guest checks in.
Yes. If you use a booking management platform, there is a good chance we already connect to it, and the platforms we support are listed on the homepage. You can also start without connecting anything: add a property by hand and send yourself a sample. Connecting a platform is what automates it for every real booking.
Honestly, you should. A handwritten note beats anything printed, and if you meet your guests at the door you probably do not need us. The trouble is what happens at volume. Writing a genuinely personal note means opening the booking, checking who is coming, whether it is an anniversary, whether the dog has a name, and what is worth recommending nearby. That is ten minutes a booking, and it is the first thing to go on a busy changeover. Most hosts we talk to started out writing them and quietly stopped. JottoGo does the reading and the writing from the booking you already have, so booking two hundred gets the same care as booking one.
Yes! JottoGo bridges the gap between your digital calendar and the real world. When a booking approaches, the system generates the personalized Jotto and sends it directly to your property's smart printer (via email-to-print), completely hands-free.
Yes. Add a test property in the dashboard to explore the builder and send yourself a sample PDF. To automate delivery for real guests, simply connect your booking platform.
Never sell your guests' data. We are in the software business, not the data broker business. Guest messages are processed only to personalize your Jotto, then cleared. Guest names, phone numbers, and other personal details are automatically removed at 11:59 PM on checkout day in your property's timezone. We keep non-identifying booking metadata (dates, delivery status) for operational support, not for resale. We will never use your data to train public AI models, and we will never sell or share it. Limited Google Ads conversion measurement on our marketing site — we record when someone previews a sample letter, creates an account, or completes Express Setup after clicking our ad. No guest data, no remarketing, no Google Analytics. Period.
Bring back the personalized welcome letter.
Free on your next three bookings. No card required.
Add one only when you are ready to keep going.