Hospitable
Launch offer
Goodwill creates better reviews.
Create thoughtful, personalized welcome letters (we call them Jottos) that help every guest feel expected, welcomed, and looked after from the moment they arrive.
JottoGo turns booking details into thoughtful arrivals that create goodwill for guests and give your crew the details they need to protect it.
JottoGo connects to leading booking platforms — with more on the way.
- Email-to-print ready
- Privacy-first by design
Get your launch offer
JottoGo connects to leading booking platforms — with more on the way. Create your account to activate the offer — connect your booking platform when you're ready.
Built by a Hospitable host.
Hi, I'm Jamie. I built JottoGo after a year of refining welcome letters in my own short-term rental properties. I'd genuinely love your feedback—please don't hold back. If something feels confusing or frustrating, I'd love to hear about it.
— Jamie
What you can do with JottoGo
Explore how JottoGo helps you create thoughtful arrivals and prepare the team behind them, including:
- Connecting your booking platform
- Importing properties
- Creating your first Guest Jotto
- Creating Doggo Jottos for four-legged guests
- Setting up Crew To Do for booking-specific prep
- Setting up Crew and Delivery
- Printers (for those with email-to-print capable printers)
- Using the Crew Portal
Most hosts are creating their first Jotto and crew checklist in under 10 minutes.
Launch offer
Every new signup receives the same introductory offer — 90 days of Pro, free. Sign up by July 31 to claim it.
90 days of Pro, free — no credit card required. After day 90: 50% off your first 6 monthly invoices or 25% off your first annual invoice.
What hosts are saying
JottoGo has been a game changer for our hospitality business. It has helped us build trust and goodwill with our guests by making every stay feel more personal, while still giving us a systemized process that scales.
The personalized Guest Jottos create a warm first impression, and we love that we can extend that same thoughtful experience to guests traveling with their dogs through the Doggo Jotto.
Beyond the guest experience, JottoGo has also improved our operations. The Crew To Do cleaning notes provide our team with clear, consistent instructions, helping us maintain the high standards our guests expect. It’s one of those rare tools that elevates both the guest experience and the behind-the-scenes systems that make exceptional hospitality possible.
Jesse O’Brien
Founder, Hilco
Connects with the booking platforms hosts already use
See all booking platforms →How it works
Three steps to create goodwill with every arrival.
Set it once
Add your property once — logo, tone, WiFi details, QR codes, and local touches. JottoGo remembers the details so every Jotto feels on-brand without the manual work.
Property setup
Logo & branding
Tone of voice
Local recommendations
Personalize each arrival
JottoGo uses guest and reservation details to create a thoughtful welcome letter (we call them Jottos), so each arrival feels personal and goodwill starts from the first moment.
Draft preview
Hello Sarah — welcome to The Creek House.
Congratulations on your 30th anniversary — we hope The Creek House makes the celebration even more special.
Warm & personal tone
Flexible delivery
Send Jottos straight to your email-to-print printer, review them in your inbox first, or do both — your call. Each print pack can include your Guest Jotto, an optional Doggo Jotto, and Crew To Do: every clean, every personalized touch, one checklist for the team preparing the stay.
Crew To Do · Tomorrow 3pm
Dog treats and birthday bubbles added
Thoughtful touches, delivered consistently
JottoGo helps hosts create goodwill at arrival — and gives the crew the details to protect it.
Doggo Jotto
Welcome every member of the family. Create a personalized welcome for the dog, then help your crew remember the treats.
Crew To Do
Every personalized touch, one checklist for your crew. Today's Priorities are generated from each booking so treats, gifts, and breakfast extras do not get missed.
Crew Portal
Your print pack sends on the schedule you set. Crew Portal lets your team preview a booking, adjust prep, and issue a Jotto manually when needed.
Built with guest privacy in mind
Create goodwill through thoughtful personalization—not invasive marketing.
What JottoGo uses
- Guest names and stay details from your booking platform
- Property settings you configure once (WiFi, breakfast, tone)
- Relevant message hints to personalize the Jotto — cleared after checkout
What it never does
- Guest personal details removed at 11:59 PM on checkout day
- No ad tracking, pixels, or retargeting on this site
- No selling or sharing guest data — ever
- No training public AI models on your guests' messages
It’s one of those rare tools that elevates both the guest experience and the behind-the-scenes systems that make exceptional hospitality possible.
Simple, honest pricing
Compare plans — every new signup starts on Pro free for 90 days.
Launch offer
Every new signup receives the same introductory offer — 90 days of Pro, free. Sign up by July 31 to claim it.
90 days of Pro, free — no credit card required. After day 90: 50% off your first 6 monthly invoices or 25% off your first annual invoice.
Monthly
Yearly2 months free
1 Property
1100+
Most Popular
Cancel anytime — your plan stays active until the end of the billing period. Change plans via the billing portal.
A thoughtful arrival creates goodwill from the start. If something doesn't go perfectly later in the stay, that early impression can help shape how guests respond. Stronger reviews build trust with future guests — and over time, that trust can support better occupancy, stronger rates, and a more profitable property.
If JottoGo helps protect even one review, it can quickly justify its cost.
90 days of Pro, free — no credit card required. After day 90: 50% off your first 6 monthly invoices or 25% off your first annual invoice.
Frequently asked questions
Everything you need to know about the launch offer.
Launch offer
Sign up by July 31 for 90 days Pro free. Once your account is created, your trial runs for 90 days from activation — your trial end date is not July 31.
Setup & team
Printing & delivery
Design & reviews
Privacy & AI
From the founder
Essays on hosting, guest experience, and the thinking behind JottoGo.
14 min read
Why Goodwill Is the Secret to Better Airbnb Reviews
After more than a decade of hosting, I’ve become convinced that guests don’t review incidents—they review how they felt about the stay. This article explains the philosophy that eventually led me to build JottoGo.
Read the article →
Ready to shape JottoGo with us?
90 days of Pro, free
Every new signup receives the same introductory offer — 90 days of Pro, free. Sign up by July 31 to claim it.
Start with 90 days Pro free