Arrivals Pack pricing
FreeEach property's first 3 live delivered bookings are included
No bookings?
No bill.
There is no monthly fee. You pay once per booking, with a monthly cap on every property, and one invoice each month, for the bookings whose guests arrived the month before.
- No card to start
- Nothing to cancel
- Quiet months cost nothing
Business pricing
$3.00
per booking
Plus tax- We’ll never charge more than $15.00 per property each month, plus applicable tax.
- Guest Jotto, Doggo Jotto, Crew To Do: unlimited edits and reprints included.
- A month with no bookings costs nothing.
Per PMS property: draft previews do not use the allowance and re-importing does not reset it.
Two packs
For each arrival, and the work around it.
They are priced separately and billed separately. Take one, the other, or both.
For each arrival
Arrivals Pack
Guest Jotto, Doggo Jotto when applicable, and Crew To Do. A personal welcome and a booking-specific prep checklist.
$3.00 per booking, capped at $15.00 per property each month.
Plus applicable tax. A month with no bookings costs nothing.
For running the property
Toolbox
Guest guides, shopping lists, invoices, booking documents and property snags. One pack, with tools you can set up independently.
Free for everyone through 31 October 2026. After early access, if you activate paid Toolbox:
$1.50 per booking, capped at $7.50 per property each month.
Plus applicable tax. A month with no bookings costs nothing.
We will ask before paid Toolbox begins. Early-access use does not use up your included bookings.
The examples and billing details below apply to Arrivals Pack.
One property, one month
The whole model, four rows.
- No bookings
- $0.00
- 2 bookings
- $6.00
- 5 bookings
- $15.00
- 12 bookings
- still $15.00
Prices exclude tax.
More than one property?Work out a typical month across your portfolio
Work out your bill
See what JottoGo costs your business.
Set your portfolio and a typical month. Every property has its own cap: once 5 bookings land on one, everything after that is free. Prices exclude tax.
Your monthly bill
$45.00
Excludes tax
Effective per booking
$1.88
The cap saves you $27.00 this month.
3 properties, 8 bookings each. Monthly bill $45.00 excluding tax, $1.88 per booking. The monthly cap has been reached.
Chart: cost for a single property rises by $3.00 per booking, then stays flat at $15.00 from the 5th booking onward.
Cap reached: every further booking on a capped property is free
What an Arrivals Pack booking covers
Three documents, one price per booking.
Guest Jotto
The personalized welcome letter your guests actually read: wifi, door codes and checkout on one page. We call them Jottos.
Doggo Jotto
A printed pet welcome, with the house rules and local information you provide, waiting at the property when applicable.
Crew To Do
A printed, booking-specific prep checklist for your crew, with a link to Crew Portal when enabled.
How billing works
Three moments. That’s the whole system.
- 1
A booking becomes billable
When its first Jotto is sent or downloaded. Edit and reprint as often as you like. The same booking is never charged twice.
- 2
It lands on the right month
Charges sit on the invoice for the month the guest arrives. If you prepare a Jotto early, it still lands on the month of the stay, so your invoice always matches your calendar.
- 3
One invoice a month
Issued at the start of the following month, covering arrivals from the month before. Tax is calculated from your billing country and business status, and itemised on the invoice.
“It’s one of those rare tools that elevates both the guest experience and the behind-the-scenes systems that make exceptional hospitality possible.”
The fine print, in full.
- Free allowance
- Each property's first 3 live delivered bookings are included. Per PMS property: draft previews do not use the allowance and re-importing does not reset it.
- Rate
- USD 3.00 per booking, plus applicable tax. Charged once per booking, when the first Jotto is sent or downloaded.
- Monthly cap
- We’ll never charge more than USD 15.00 per property each month, plus applicable tax.
- Busy properties
- Once a property reaches its cap for the month, every further booking there is free, so the busier a place gets, the less each booking costs you.
- Invoice date
- We invoice at the start of the following month, for bookings that arrived the month before.
- Tax
- Applicable taxes are calculated automatically from your billing country and business status, and shown on your monthly invoice.
- Quiet months
- A property with no bookings is never charged. No base fee, no minimum, no monthly subscription fee.
- Pausing
- Turn off scheduled delivery in Dashboard → Delivery and nothing sends automatically, so nothing new is charged, though a Jotto issued by hand from the crew portal is still billable. Turn it back on whenever you like; your properties, Jottos and settings stay exactly as they were. Delivery also pauses on its own if an invoice goes unpaid, and resumes once your account is current.
- Closing your account
- There is no subscription to cancel: you are only ever billed for bookings whose Jotto actually sent. To close your account, settle anything outstanding first, then delete it from Dashboard → Account.