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Booking platforms
Integration guide
Zeevou + JottoGo
Create thoughtful, personalized welcome letters that help guests feel expected, welcomed, and genuinely looked after from the moment they arrive.
Connecting Zeevou · About 5 minutes for your first property
Create or sign in to JottoGo
JottoGo is free for your first three bookings if you are new, with no credit card required.
Select Add property
On your dashboard, tap + Add property in the Properties section. If your portfolio is empty, use the dashed Add property tile in the empty state. (Alternatively: Dashboard → Properties → Connections.)
Choose Zeevou
Under Select your platform to connect, tap the Zeevou tile in the grid (each card shows the platform logo and name).
Before you generate anything in Zeevou
Zeevou keeps one Client ID and Client Secret per account. If another app already connects to Zeevou with them, clicking Regenerate replaces them and disconnects that app. If the OAuth Credentials card already shows a Client ID and Client Secret, copy those into JottoGo instead. Not sure? Check with Zeevou support first.
Find the OAuth Credentials card
Open app.zeevou.com, log in, and go to your Account page. The OAuth Credentials card is there.
Generate, then reveal
Click Generate Credentials if the card is empty. Zeevou hides the Client Secret as dots, even right after generating it, so click the eye icon to reveal it before you copy. Copy both the Client ID and the Client Secret.
Connect Zeevou in JottoGo
Back in JottoGo, paste the Client ID and Client Secret into the matching fields and tap Connect Zeevou. JottoGo checks them with Zeevou before saving anything, then tells you how many properties and upcoming bookings it can see. Choose the units to import and tap Import on your first property.
Automatic Setup prepares your property
The moment you import a property, Automatic Setup starts preparing it in the background (greeting, sign-off, delivery schedule, and safe Crew To Do defaults), built from the property and booking facts available. There is no questionnaire to finish. Review and adjust everything from the property card and the Guest Jotto builder, and add the details only you know, like Wi-Fi, whenever it suits.
Congratulations, examples are on the way
That's it. There is nothing more to finish. Once real arrivals are on the calendar, JottoGo emails you example Arrivals Packs to review, personalized for your actual guests. Your delivery schedule is already prepared, so you and your crew (if set up) receive Jottos automatically for each upcoming booking.
Customizing your Jottos
Automatic Setup gets you live immediately. Refine anything later in the Guest Jotto builder.
Greeting & sign-off
Set the tone for a warm arrival from the very first line.
Wi-Fi & QR codes
Answer common questions before guests need to ask.
Guest services links
Help guests discover your guidebook, local recommendations and extras.
Printers
Have each Guest Jotto waiting before your guests arrive.
Automations
Deliver every Guest Jotto at just the right moment.
Crew & Crew Portal
Keep everyone preparing your property on the same page.
Crew To Do
Help your team deliver thoughtful touches consistently, every stay.
Doggo Jotto
Build goodwill with guests by welcoming every member of the family.
What happens after setup?
Once Automatic Setup has prepared your property, JottoGo quietly takes care of the rest.
Each new booking is automatically imported from Zeevou, personalized using your guest’s reservation details and message history, then delivered according to your chosen schedule.
You’re ready to go from day one. As you become familiar with JottoGo, you can continue refining your Guest Jotto with your own branding, connect a printer for automatic printing, personalize Doggo Jotto for four-legged guests, and tailor Crew To Do (your printable prep checklist with guest-specific reminders and your own property tasks) to suit the way your team works.
Data we read from Zeevou
Read
- Properties and listing details (name, location, photos)
- Confirmed bookings (guest names, stay dates, guest counts, channel)
- Guest profile fields on bookings
- Guest message threads
- Booking updates and cancellations
Written back
- Four callbacks, which JottoGo adds so new and changed bookings and guest messages arrive instantly, and removes when you disconnect. No booking, guest or rate data is written back to Zeevou
JottoGo uses booking details and guest messages only to personalize welcome letters. Guest information is retained for the duration of the stay and automatically removed at 11:59 PM on checkout day in the property's timezone, long enough to personalize and deliver, but not kept as a permanent guest database.
Frequently asked questions
Can I customize my welcome letter?
Yes. Automatic Setup gets every property started for you, then you can continue refining your Guest Jotto over time with your own branding, welcome, Wi-Fi details, QR codes and other thoughtful touches.
Why are Guest Jottos personalized?
JottoGo looks for details your guests have already shared (celebrations, traveling companions, dietary preferences, and pets) to create a welcome that feels thoughtful and builds goodwill from the moment they arrive.
How does JottoGo help improve the guest experience?
Guest Jottos help guests feel expected, welcomed and genuinely looked after. Those thoughtful touches build goodwill at arrival, which can make guests more forgiving of small issues and more likely to remember their stay for the right reasons.
Do direct bookings work?
Yes. Any confirmed booking imported through Zeevou can generate a Guest Jotto. Personalization improves as guests share more information through Zeevou messages.
Do cleaners receive Jottos?
Yes. Invite your cleaners or co-hosts to your Crew Portal so they can preview and print Guest Jottos. You can also include Crew To Do, a printable preparation checklist with guest-specific reminders and your own property tasks.
Can I print automatically?
Yes. Add an email-to-print address to your Automation and JottoGo can send each Guest Jotto to your property printer on the schedule you choose.
What does JottoGo cost?
Each property includes its first 3 issued bookings, with no credit card to start. Previewing a pack does not use them. After that you pay once per booking, with a monthly cap on every property plus applicable tax, so a busy month can’t run away from you. Every feature is included from the first booking, and quiet months cost nothing.
What if I manage multiple properties?
JottoGo imports each Zeevou property separately, including combined and lock-off listings. You can customize each Guest Jotto so it matches the personality and practical details of that property.
Can I disable Automations?
Yes. Pause or edit any Automation schedule from your dashboard without disconnecting your booking platform.
Will connecting JottoGo break another app I use with Zeevou?
It can, if you click Regenerate. Zeevou keeps one Client ID and Client Secret per account, and regenerating replaces them, so any other app using the old pair stops working. If the OAuth Credentials card already shows a pair, copy that into JottoGo instead of regenerating. Client credentials can be shared safely between apps.
I pasted the Client Secret and Zeevou rejected it. What went wrong?
Zeevou hides the secret as a row of dots, even right after generating it, and copying the dots is the usual cause. On the OAuth Credentials card, click the eye icon so the secret is showing, then copy it again.
JottoGo says my Zeevou credentials have changed. What happened?
Someone clicked Regenerate Credentials in Zeevou, which invalidates the pair JottoGo held. Nothing is lost: open Properties → Connections, choose Reconnect on the Zeevou card, and paste the current Client ID and Client Secret. Bookings resume from there.
Does disconnecting JottoGo remove the credentials from Zeevou?
No. Disconnecting deletes the credentials from JottoGo and asks Zeevou to delete the callbacks JottoGo added. The Client ID and Client Secret themselves stay valid in Zeevou until you click Regenerate Credentials there, which is the step to take if you want them dead.
Does JottoGo message my guests through Zeevou?
No. Zeevou owns guest messaging, online check-in and channel messages, and JottoGo does not compete with any of that. JottoGo reads the booking, the guest name and the stay dates, and turns them into a printed welcome that is waiting when the guest arrives.